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Brizy Form Entry gets submitted but Email notification doesnt work

Omran.alhabbal

Hello Brizy Team,

The email notification doesnt work on my Brizy Form. I have connected the wordpress and field all neccessary fileds. It did work one time i received the entry but the moment I had added an official email omran@leading-lines.com. It stopped working.

Can you please help to resolve this?


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  • KC George

    Hi Omran,

    When selecting the WordPress option to send out email notifications, your email will be sent out through WordPress' PHP Mail feature. Few webhosts like GoDaddy do not support PHP Mail. Please confirm with your host that they support PHP Mail feature within WordPress.

    Email notifications can be easily suspected as spoof, so these messages may not reach the recipient. Please follow these best practices to avoid having your mail rejected by mail servers.

    • Subject: Please don't omit the subject line. Give a meaningful subject. You can include a subject, such as "Contact Form."
    • From Email: Make sure the 'From" Email' you use has the same domain as your website. In your case, you can consider using the From Email form@leading-lines.com
    • From Name: This field must not be left empty. Give a meaningful 'From Name' 

    If none of these help, you could also try the Gmail option of sending email notifications following the procedure here Email notification via Gmail  If you want to try this option, please duplicate the current form, add the Gmail option to the duplicated form and delete the original form.

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