DNS Problem

Salvatore Pellegrino

• February 06, 2023 07:21

HI! I created my Lading Page but I have a problem publishing the page with my domain, to change the DNS you ask me to enter @, but aruba does not accept that symbol as Host, it asks me for an alphanumeric symbol, what should I do?

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  Permanently deleted user

  • February 06, 2023 09:16

  Hi,

  Thank you for contacting us.

  In your account, only one project is connected to the domain. But, these 2 records are not connected, they are with red, see here.  Please check also these two articles and make sure you will add  the correct records:

  A: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  CNAME: Could you please, check this article and follow all these steps to set up the A record?

  Then, must write to the domain provider and ask for help.

  Best regards,Nelea

   

   

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  Salvatore Pellegrino

  • February 07, 2023 07:29

  Hello Nelea!

  Now everything is green but the site doesn't work anyway, I'll forward you the screen!

  Best regards,
  Salvo

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  KC George

  • February 07, 2023 10:27

  Hi Salvo,

  As per a DNS lookup of your domain https://teamooky.it/ two A Records are associated with your domain. You must have only a single A Record with the IP 34.237.47.210. Can you please delete the A Records with the IP: 62.149.128.40?

  

  Once you delete the above A Record, please delete your custom domain, add it again and wait for half an hour for the SSL to be generated.

  

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  Salvatore Pellegrino

  • February 08, 2023 07:26

  Hi George! God i'm stupid i forgot to remove that ip🤦🏻‍♂️. all done!! Thank you very much for helping! Salvo Inviato da iPhone

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