Page jumps to top when ecwid embedded store element is clicked

Janeiro Blackmon

• February 05, 2023 20:07

Hello, I have an issue that has me scratching my head in confusion. I have 2 pages with the same ecwid store element installed (same exact code, goes to the same exact store).

1. Live Site: https://staticbandequipment.com/ 

2. Live Demo Site: https://sbdemo1.dznblz.com/

When the store element is interacted with on site 1. It jumps to the top of the page.

When the store element is interacted with on site 2. It acts normally and allows a user to interact with the store element on the correct section without jumping to the top of the page.

I cannot figure out why this is happening on site one. Any help/insight is appreciated.

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  KC George

  • February 06, 2023 11:37

  Hi Janeiro,

  ECWID shop works best if you embed the shop script it to a blank page. Most websites which sells some products lists their products under the URL www.domain.com/shop. Following the same pattern, please consider adding a new page called shop. You can add your Brizy header and footer to it and add a blank block in between the header and the footer and add the ECWID embed code in a blank block . URLs will look like these

  • https://staticbandequipment.com/shop
  • https://sbdemo1.dznblz.com/shop

  Please try this approach and see if the problem gets resolved. 

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