502 Bad Gateway

Manuel Patry

• July 27, 2023 15:31

I just purchased the Pro and latest version of Brizy.

Installed on a brand new site.

The public page and Brizy Edit pages takes forever to load and often the images doesn't load properly.

I can't save anything before all the page finish loading, otherwise it display "Error, please refresh" and most of the time, it end up on a "502 Bad Gateway" error.

I can't build my site, need help with this.

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  KC George

  • July 27, 2023 15:56

  Hi Manuel,

  The 502 Bad Gateway error means that your server received an invalid response from an inbound server. This normally happens when you use a CDN like Cloudflare and your hosting server did not respond to a request from Cloudflare.

  Please sign into your hosting account and disable any CDN activated on your hosting account. Then check again if you see any errors on your website. Please get back to us with your findings. 

  Please also share the URL of your website you are trying to build.  

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  Manuel Patry

  • July 27, 2023 16:13

  It's mgpconseils.ca
  I'll check about the CDN, thank you.

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  KC George

  • July 28, 2023 05:50

  Hi Manuel,

  Please also change your theme from Twenty Sixteen to one of the recommended themes in this list. https://www.brizy.io/theme-partners

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