Can't place photo in Brizy Builder

Vanja Lakerveld

• July 27, 2023 07:09

Hi there,

I have a problem with placing an image in the Brizy builder. I'm running a multisite.

And we running it on Amazon Bitnami.

Uploading to the WordPress library works fine.

I updated all the plugins, and deactivated them to see if that works and deactivated the CDN. The PHP as 512MB with enough storage. We checked the Apache log.

Is there anything else I can try? Should I go a version lower?

 

Thanks,

Vanja

0

• 

  Vanja Lakerveld

  • July 27, 2023 07:48

  

  0
• 

  KC George

  • July 27, 2023 09:51

  Hi Vanja,

  Recent Brizy versions have incompatibilities with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  4. If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN

  If none of the above helps, please get back to us. We will need access to your WordPress Dashboard to offer further help.

  0

Please sign in to leave a comment.