I have a problem with my website how should this be solved

乾益 邱

• July 26, 2023 09:35

I have a problem with my website

display on write
Sorry, Brizy could not load
your theme must use the the_contnet filter in order for Brizy to work

how should this be solved

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  Ariel H.

  • July 26, 2023 10:42

  Hi,

  Thank you for reaching out to us.

  Could you kindly confirm if you are experiencing this issue while using the most recent versions of Brizy and Brizy Pro?  https://i.imgur.com/QcEpfSd.png
  Additionally, we would like to inquire if you encounter the same problem when using a default WordPress theme.

  Best regards,
  Ariel H.

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  乾益 邱

  • July 26, 2023 10:46

  In addition
  My website has many sub-sites with the same settings
  But with two sites on the same page it happens
  But it can be used normally on other sub-sites
  I have seen that the settings are all set the same, but only these two websites do not work

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  乾益 邱

  • July 26, 2023 10:48

  Use the latest version of Brizy and Brizy Pro
  yes
  I am using both
  what should i do

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  乾益 邱

  • July 26, 2023 10:49

  Use Default WordPress Theme
  never happened

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  Ariel H.

  • July 26, 2023 11:20

  Hi,

  Thank you for the update.

  As I understand, this doesn't occur on a default WordPress Theme, is this right?
  If this is the case, could you please verify if there is an update to your current theme?  Also try to set the Template to Brizy Template and see if this helps – https://i.imgur.com/1iQogOk.png

  Otherwise, could you kindly outline the steps required to replicate the mentioned issue? If possible, would you be able to create a video to provide a more comprehensive explanation of the problem?

  Best regards,
  Ariel H.

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  乾益 邱

  • July 26, 2023 14:04

  I can't. I really don't know what to do..

   

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  KC George

  • July 26, 2023 14:21

  Hi

  You have mentioned that "My website has many sub-sites with the same settings. But with two sites on the same page it happens" Do you see this error on the blog page? If not, on which specific page do you see this error?

  Please also add a screenshot of all the pages on your project (like the below screenshot). If required, please attach multiple screenshots to include all pages.

   

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