Responsive images are not working

Silke Kargut

• July 25, 2023 10:17

Hi, since one of the last updates I´ve got problems with the images for responsive devices. It is only with the background images, the image elements are shown correctly. 
See here for example: https://diport-media.de/ueber-mich/

In the brizy preview it is shown correctly, but not at the mobile devices. I have already disabled my external plugins and have activated a default WordPress theme in case there are some external styles that influence the Brizy style, but it didn`t help.

What can i do?

Thanks for help. 

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  KC George

  • July 25, 2023 10:48

  Hi Silke,

  The recent Brizy versions have a bug with Animated Parallax effect for your background images. If you enable this option for your background images, full height of the image will not be visible on mobiles. If you select the 'Fixed' parallax or 'None' for your background images, this issue can be resolved.

     

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  Silke Kargut

  • July 25, 2023 10:53

  Ok, thanks for your reply. It works now. Do you already know when you will have a update for solving this problem? Regards, Silke

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  KC George

  • July 25, 2023 12:54

  Hi Silke,

  We have developed a fix for this issue at our end. We will roll out this fix as part of one of our future updates.

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  Glen Barcelo

  • October 22, 2023 00:04

  We are experiencing this problem on a project made this month, has this issue been resolved yet?

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  Ariel H.

  • October 23, 2023 12:03

  Hi Glen,

  Thank you for reaching out to us.

  Regrettably, this issue is still on going. We kindly ask for your patience as we continue to work on resolving it. In the meantime, we recommend setting the Parallax effect to "Fixed" until the solution for this problem is implemented. We apologize for any inconvenience caused.

  Best regards,
  Ariel H.

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