Photos are not showing up when selected
Hi. I am working on a website redesign. I am rebuilding the page on the client's current site. I was not having issues until 2 days ago. Suddenly when I try to add an image or change an already existing image, I get taken to the library, I select the image, add, and then no image shows up in the setting areas nor on the page itself. I check on other pages as well and this is happening across their site. I am not having this issue on other sites.
Their old pages are built with elementor, I can't
imagine that is the issue since I wasnt having problems before 2 days ago.
Please let me know what I could possibly do to fix this issue. Thank you!
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Hi Cari,
Recent Brizy versions have incompatibilities with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.
- In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
- Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
- If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
- If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN
If none of the above helps, please get back to us with your website URL. We will take a look.
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