Cloud Website is published, but stopped working today

Hub Design

• July 24, 2023 14:18

Hi,

I need to communicate privately with support, not in the public board.

(you need to make private tickets available in your support system).

I have a website that´s been published using my Cloud account for some time now. Out of the blue, it´s stopped working. I have checked the DNS in my GoDaddy account, and the settings inside Brizy, and it´s connected-showing Green, all ok.

But the site is down, and it seems the problem has to do with the SSL certificate. Need urgent assistance.

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  KC George

  • July 24, 2023 14:48

  Hi 

  We have an alternate support channel to communicate requests privately. Please send an email to support@brizy.io.

  We need your custom domain to help you with this request. If you want us to keep the domain name confidential, you can also share it in this forum and ask us to keep it confidential. We will delete confidential information before publishing your comment.

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