Project not configured issue

Tara Grande

• February 01, 2023 20:23

Hello,

When trying to visit my custom domain lifespire.net, the page shows "Project not configured". So it seems there is a re-direct issue.

I found similar issue in the community, and deleted and reconnected the domain again, and the problem is still there.

I urgently need this domain to work, could you please help fix the issue?

Thank you!

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  Permanently deleted user

  • February 02, 2023 07:17

  Hi,

  Thank you for contacting us.

  A kindly request to send us the page URL so we could check this problem from your dashboard.

  Best regards,

  Nelea.

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  Tara Grande

  • February 02, 2023 08:50

  Hi,

  Here is the URL

  1. https://lifespire.net/ (shows Project not configured)

  2. When adding www to the URL above, the website can be loaded. So the URL without "www" is not working

  Thank you for helping fix this!

  Best regards!

   

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  Permanently deleted user

  • February 02, 2023 09:24

  Hi,

  We have fixed this issue, please clear your browser cache and check again.

  Best regards,

  Nelea.

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  Tara Grande

  • February 02, 2023 10:50

  Hi,

  It's working and thank you so much :)

  Best regards!

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  Permanently deleted user

  • February 02, 2023 11:49

  You're Welcome. Have a nice day !

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