Changes in the editor are not shown in published page

Francisco Palarea

• January 31, 2023 19:19
• Edited

Hi,

I am changing some photos in the builder and when updating the published page, the new photos are not shown. If I close the builder and then open it up again, I can only see the original photos not the new ones, even though I did save changes. The Brizy Builder and Brizy Pro are up to date.

Please help me as soon as possible, since my client is waiting to see these changes on her website. 

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  Permanently deleted user

  • January 31, 2023 20:15

  Hello,

  Thank you for contacting us.

  Can you confirm that you are using the latest versions of Brizy Free 2.4.15 and Brizy Pro 2.4.14

   Could you please temporarily deactivate all external plugins (except Brizy Free, and Brizy Pro) and check if the problem still occurs? To identify which plugin is faulty, reactivate them one by one until the error reoccurs. The active theme can also trigger the error of WordPress images not displaying. Please download a different theme, such as “Twenty Twenty” and check again the issue. 

  Also, please check if php-gd or php-imagick options are enabled, also, check if your file permissions are correct.

  Best regards,

  Nelea

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