Problems with upgrading

Tsvirkun Maksym

• July 20, 2023 13:51

Hi, I have a problem with upgrading the Brizy.pro. I have already disactivated Pro, deleted Brizy and then reinstalled Brizy. After I tried to activate Pro and Word Press wrote me the mistake:

Warning: require(/home/getrea00/getready4trip.com/www/wp-includes/version.php): failed to open stream: No such file or directory in /home/getrea00/getready4trip.com/www/wp-settings.php on line 33

Fatal error: require(): Failed opening required '/home/getrea00/getready4trip.com/www/wp-includes/version.php' (include_path='.:/usr/local/pear/php74') in /home/getrea00/getready4trip.com/www/wp-settings.phpon line 33

 

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  KC George

  • July 20, 2023 14:08

  Hi Tsvirkun,

  Can you please share with the Brizy and Brizy Pro versions you are using?

  

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  Tsvirkun Maksym

  • July 20, 2023 15:43

  Correct. I Tried to install on different versions of Word Press: 5.4; 6.0; 6.1.1 and the result was the same 

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  Ariel H.

  • July 20, 2023 15:52

  Hi,

  Thank you for the update.

  We have come across a similar issue where users have older versions of PHP installed on their servers. To address this issue, we kindly request that you update PHP to version 8.0 or higher.  
  To determine the PHP version, please refer to the following screenshot: https://i.imgur.com/z8O3TkC.png
  If the PHP version is outdated, we recommend contacting your hosting provider and requesting an update.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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