twitter element displays "nothing to see here yet"

Leonel Ibarra

• July 17, 2023 17:55

Hi

I have a twitter element in my homepage connected to our twitter account. A while ago it stopped working, it just displays : 

Nothing to see here - yet

When they Tweet, their Tweets will show up here.

 

We do have recent tweets. 

my website is https://imperialcounty.org/

Thank you.

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• 

  Ariel H.

  • July 18, 2023 10:24

  Hi Leonel,

  Thank you for contacting us.

  Unfortunately, the Twitter element is also not working as expected in my test environment. It appears that Twitter has made certain adjustments to their settings, which is causing the issue. If this were an issue on our end, it would still be working in previous versions of Brizy Pro.

  I have now passed this issue to our senior support team, so they can further investigate the problem. I will get back to you as soon as I have an update.

  Sorry for the inconvenience.

  Best regards,
  Ariel H.

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  Terry Russell

  • July 19, 2023 01:29

  You need to check you still have the rights to use the Twitter api and that you do not need to pay. Login to your Twitter developer account for more information. If you do not have a developer account and the plugin developer is just using their own Twitter api key then chances are they have been cut off or told to upgrade to paid twitter api access.

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  Ariel H.

  • August 07, 2023 09:35

  Hi Terry,

  I wanted to provide an update regarding the matter you raised recently. I received confirmation that this is now fixed - https://i.imgur.com/xUDElRo.png

  Please try it at your end to confirm.

  Best regards,
  Ariel H.

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