Brizy Page Not Publishing

Ivan Goh

• July 17, 2023 17:02

I have had an issue with Brizy since this morning. All the pages I'm creating, are saved locally, I can save the layout, however, after I hit publish or update, an old version of the page appears. I can see all the updates in the builder, but on the client side, no. Do you have any ideas?

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• 

  KC George

  • July 18, 2023 06:27

  Hi Ivan,

  You could be seeing a cached version of the page in the website frontend. Please purge cache at all levels.

  1. If you have a caching plugin in your WordPress Dashboard, purge cache in the plugin 
  2. Your hosting provider may have an additional layer of caching. Sign into your hosting account and purge server cache
  3. Try accessing the page from a private (incognito) window of your browser (This helps overcome browser cache)

  Please also share with us the URL of the page. We will take a look

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  Ivan Goh

  • July 18, 2023 19:17

  http://beyondrisk.io/

   

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  KC George

  • July 19, 2023 07:16
  • Edited

  Hi Ivan,

  Please sign into your hosting account and disable Cloudflare CDN and check again. If you have added your website to Cloudflare yourself, please remove your account from your Cloudflare account temporarily. Once you complete website development you can add it again.

  Please also check with your hosting company why your pages are not publishing.

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