Images Not Loading

Amanda May

• July 14, 2023 18:01

I am having an issue with adding images to my website. When I select an image from my media gallery, it looks like the image starts to go onto the page (there is a little spiral icon) but then the icon disappears and it looks as if I never tried to add the image. It continues to loop like this and I am not able to add images to any pages of the website. 

0

• 

  KC George

  • July 17, 2023 05:52

  Hi Jackie,

  Recent Brizy versions have incompatibilities with Jetpack Image optimizations and GoDaddy CDN. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
  4. If you are hosting with GoDaddy and using their CDN, please disable the CDN option from your GoDaddy account. You can follow instructions in this article. Enable or disable my CDN

  If none of the above helps, please get back to us with your website URL. We will take a look.

  0
• 

  Emile Jobity

  • September 01, 2024 15:18

  Disabling GoDaddy CDN worked. Also, you will have to reinsert the images after you do in some cases.

  

  0

Please sign in to leave a comment.