Updating causes major issues

Elliot Stenson

• July 13, 2023 06:44

Hi,

Our website hasn't been able to function since update 2.4.22 on 21st June. We had to roll back to a previous version of brizy which works as a temporary measure, however when we attempt to update brizy (such as yesterdays update for example), our website has a major failure as shown in the screenshot below.

Any help would be greatly appreciated, thanks.

Kind Regards, 

Elliot

0

• 

  Ariel H.

  • July 13, 2023 08:23

  Hi Elliot,

  Thank you for contacting us.

  To avoid breaking your website's layout during updates, it is recommended to create a staging version of your website. This allows you to test updates and changes before applying them to your live site. Although our plugin has been thoroughly tested and generally works well, occasional conflicts may arise due to conflicts with specific settings in your server, theme, or other plugins installed on your website.

  To create a staging version of your website, please refer to the following links:
  https://youtu.be/d0VYbwSmMns
  https://youtu.be/VlkKObwFaTU

  I hope this helps.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.