Brizy builder problem
i cannot see my images, if you do noty resolve this probem i depose a complain,it's the twice time, i got the lifetime plan i pay a lot for this builder, solve me the problem or i advice my 30 000 subscribers of digital users.
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Hi Robin,
When you say "I cannot see my images" do you mean that images uploaded to a Brizy page in the editor are not visible in the frontend or you are unable to upload images to the editor? Can you please share the URL of the page where we can see this issue?
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Bonjour Robin,
Lorsque vous dites "Je ne peux pas voir mes images", voulez-vous dire que les images téléchargées sur une page Brizy dans l'éditeur ne sont pas visibles dans le frontend ou que vous ne pouvez pas télécharger d'images dans l'éditeur ? Pouvez-vous partager l'URL de la page où nous pouvons voir ce problème ?
voici le lien du loom : https://www.loom.com/share/7b86de8abe44499791d036591ed2161e?sid=76f1bb0a-7891-4ab9-a34c-3ef6cc65592a
Traduit avec www.DeepL.com/Translator (version gratuite)
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Hi Robin,
Thank you for contacting us.
We have identified an incompatibility between the most recent versions of Brizy and Jetpack Image optimizations. If you have enabled any of the following options, we kindly request you to disable them temporarily to upload images using Brizy.
- In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
- Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
- If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP
- And lastly, if your website is hosted with GoDaddy, please disable CDN - https://in.godaddy.com/help/enable-or-disable-my-cdn-40921
Please try this and let me know how it goes.
Best regards,
Ariel H.0
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