Website Update Caused Pages to Fail

Ben Spickard

• July 11, 2023 22:17

Hello - on my website https://wanderfulmemoriestc.com the Brizy and Brizy Pro plugins were not auto updating. This caused the website to only load parts of the hmtl code and not the entire site. Upon updating these plugins to their newest versions, the website still hasn't loaded properly. This has happened in the past with another of my websites, and usually updating the site does the trick. It has been over an hour since updating and I still haven't seen all the pages load properly. Could something else be wrong? I have tried opening in mobile, incognito, clearing cache and history and haven't had any luck. Hoping it just starts working over time! Would love to know if there is something else wrong or if there is any way to avoid this issue in the future. Thanks!

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  Ariel H.

  • July 12, 2023 10:31

  Hi Ben,

  Thank you for contacting us.

  Please try to flush the dynamic cache and memcache in your SiteGround control panel:
  https://world.siteground.com/kb/clear-site-cache/

  After this, clear the cache of your web browser and reload your website:
  https://world.siteground.com/kb/how-to-clear-cache-and-cookies/

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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