I can't load background images

Fernando Far

• July 10, 2023 00:15

In one of my brizy websites I can't upload images. It seems that is loading, but nothing happens then, it's quite frustrating.

http://lacasa24.com.ar

Thanks.

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  KC George

  • July 10, 2023 12:13

  Hi Fernando,

  Most recent Brizy versions have incompatibility with Jetpack Image optimizations. If you have enabled any of the following options, please disable it to upload images using Brizy.

  1. In your WordPress Dashboard under Jetpack - Dashboard scroll down to the heading "Performance and Growth" and disable the option 'Image Accelerator' https://jmp.sh/SU32wfE9
  2. Under Jetpack - Settings, under the Performance tab, disable the option 'Speed up image load times' https://jmp.sh/neap53iR
  3. If you have installed Jetpack Boost, under Jetpack - Boost disable the option 'Image CDN' https://jmp.sh/FUSoE1ZP

  If none of the above helps, please get back to us. We will need access to your WordPress Dashboard to offer further help.

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  Fernando Far

  • July 10, 2023 21:49

  Hi Geoge, It worked by applying option 1.

  Thanks!

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