Brizy Cloud Pop-Up with 3 buttons with 2 issues

Floriane Blanchard

• January 23, 2023 16:27

Hello,

Here is one pop-up I've just created. There are 3 buttons with 3 different links. We've just embedded this po-up into our site and we've discovered that 2 of the links are not working...

I've checked several times all my settings and everything is okay. I can see the correct link to each button. But when I click on the button on the website, I don't go anywhere, I just stay on the site with the pop-up close. 

Into each button, I'v put the URL link and I've set up closing pop-up after clicking to one link.

Please someone can tell me what's the problem?

Thanks in advance

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  KC George

  • January 24, 2023 11:32

  Hi Floriane,

  Can you please get back to us with these details?

  1. Please share the URL of the page where we can take a look at the popup
  2. What is the trigger condition for the popup?
  3. Are you embedding a Brizy Cloud popup to an external website?

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