Can not make script code to show onthe website

Alex Carvalho

• July 09, 2023 15:37
• Edited

Hi, I installed a script for a chatbot using the embed module, the chat bubble shows on the editing dashboard but not in the website. I have it installed on the home page and contact page. How can I make it in all the pages after we get this resolved? Thank you in advance.

0

• 

  Ariel H.

  • July 10, 2023 12:43

  Dear Alex,

  Thank you for reaching out to us.

  Unfortunately, we cannot guarantee the functionality of external code due to potential compatibility issues.

  To assist you further, we would appreciate it if you could share the specific script or code that you are experiencing issues with, so we can reproduce the issue at our end.

  Looking forward to your response.

  Best regards,
  Ariel H.

  0
• 

  Alex Carvalho

  • July 11, 2023 02:45

  Hi Ariel.

  Here is the temporary test code:
  <script src="https://bot.orimon.ai/deploy/index.js" tenantId="300cc4b7-fdfa-436c-aad1-fd581e2a5a2c"></script>
  
  Thank you in advance.

  Regards,

  Alex

   

  0
• 

  Ariel H.

  • July 11, 2023 10:21

  Hi Alex,

  Thank you for your cooperation.

  For the chatbot to appear on all pages after working on your website, please put it in Project Settings → Code → Code injection > Footer.
  https://i.imgur.com/9MCS35X.png
  After this, please remove the code you placed on the individual pages.

  If you have any further questions, please let us know.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.