Cancel Subscription but new payment proceed

Gigi Surf

• January 21, 2023 11:24

Hi, 

some days ago a I cancel brizy subscription.

Last night I get an alert saying that subscription have been paid again.

Please, cancel my subscription and make the refund.

 

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  Permanently deleted user

  • January 23, 2023 09:58

  Hello Gigi,

  Thank you for contacting us.

  The subscription to Brizy Plan is now canceled and the refund has been already processed. I can, therefore, confirm that you will receive the refund within 3-5 working days (depending on your bank). 

  Best regards, Nelea.

   

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