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Brizy support notifications

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5 comments

  • Kc George

    Hi Sofia,

    The Follow/Unfollow button to the right of the Community Post title lets you know if you are subscribed to email notifications from the specific Community Forum Post. By default, you should be subscribed to email notifications. 

    • It you see 'Unfollow' it means you have subscribed to email notifications
    • If you see 'Follow' it implies that you are not subscribed to email notifications and you can click on the button to subscribe.   

      

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  • Sofia Pereira

    Hi KC! I found what it was. I actually received notifications on an old email address. Could you update all my communications to go to patio............@gmail.com if possible please? Thank you so much!

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  • Kc George

    Hi Sofia,

    Looks like two email address are associated with your brizy.io account. Go to https://support.brizy.io/ and logout from your present account and sign in using the email patio..........@gmail.com. Please let me know if you are able to sign in. 

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  • Sofia Pereira

    Hi KC, 

    Yes, I've been using patiowebdesign@gmail.com to login. I just did that, logged out and then back in with this email :) however, the notifications are going to an old email address.

     

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  • Natalia Chitoroaga

    Hi Sofia,

    Thank you for your messages.

    I must give you some additional account addresses in order to confirm which emails are yours. Therefore I made a private ticket for this post. 

     

    Regards, Natalia

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