Slow cloud site

Erin Pak

• July 04, 2023 20:00

Hi,

I am having an issue loading my cloud site, especially while I am editing the site. Can you please check my site and suggest me how to fix the issue? Or please update your server so that this can be fixed... :(

This is my site: *******

Please make this page not indexed on google.

Thanks

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  Ariel H.

  • July 05, 2023 09:01

  Hi Erin,

  Thank you for contacting us.

  Currently, we don't have enough details to reproduce the issue. We kindly request that you provide us with more details about the problem you encountered.  Additionally, if you could take a moment to create a short screencast demonstrating the issue, it would greatly aid our understanding of the issue and possibly offer a solution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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  Erin Pak

  • July 06, 2023 02:43

  

  
  

  
  

  As you can see on this page, the full loading time is 8 sec. While I am updating from the backend, Brizy Cloud, takes more than 20 sec to load the page.

  It seems the images are the issue, But, each image is about 1 MB or less or a little more. 

   I really need a suggestion on how I can fix this issue. And, do you guys team have a plan to update the CDN?

  
  

  Thanks

  
  

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  Ariel H.

  • July 06, 2023 09:19

  Hi Erin,

  Thank you for your cooperation.

  We looked at your site and saw that GTMetrix gives us different results: https://i.imgur.com/lGnDYmr.png
  Would it be possible for you to kindly reattempt the analysis and see if you get the same result?
  If you encounter any delays while editing your pages, we recommend trying another browser to see if this makes any difference.

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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