Preview and publish. Nothing gets displayed

Frank Fiebig

• January 18, 2023 15:42

Hello Brizzy support team,

i am working on a landing page but when I want to preview or publish it, The browser shows just a blank site. I cleared the cache, tried different browsers and systems. It happens on all my devices on wifi and on cellular. It would be great if you can check it and give me a hint, what to do. The site would be: https://yin-resonanz.brizy.site

thank you

 

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  Permanently deleted user

  • January 18, 2023 18:42
  • Edited

  Hello Frank,

  Thank you for contacting us.

  The blank page occurs when the page is saved in DRAFT mode, If you have seen this, please Publish the page, click on the Update, and after this on the Preview.

  For more information please also see this video : https://www.youtube.com/watch?v=UoW4Tx2IZQ4

  Let me know if I can help you with something else.

  Best regards, Nelea.

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  Ben Brown

  • January 18, 2023 22:23
  • Edited

  I'm having exact same issue on Brizy Cloud - it occurs whether I save, publish, or update. So, even though it's published - visiting the sub-domain displays a blank page.

  Also, on a side note - shouldn't preview still work while in draft?

  Can you please take another look to see if something is happening server-side? Thanks!

   

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  KC George

  • January 19, 2023 07:28

  Hi Ben,

  Can you please share the frontend URL of your website so that we can check?

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  Ben Brown

  • January 19, 2023 21:26

  Sure thing. 

  fig15075727.brizy.site

   

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  KC George

  • January 20, 2023 12:17

  Hi Ben,

  Your domain fig15075727.brizy.site redirects to the URL https://www.wesleychapelflanotary.com/ and I see this design. 

  

  Can you check the webpage from a private (incognito) window of your browser?

  

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