I received an invoice for a non-purchase

Chloe Liu

• July 02, 2023 00:09

Hello Brizy team,

I have not purchased any other Brizy services recently, but on July 2, 2023 at 1:01 am

I received an electronic invoice for my purchases, is this a scam? Or is it possible that there is a security risk on my account or somewhere?

I would like your help in opening a private ticket to provide Brizy teams with my personal account, order information, and details of the email I received.

I would appreciate your help as soon as possible. Thank you!

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  Ariel H.

  • July 03, 2023 08:45

  Hi Chloe,

  Thank you for contacting us, and we apologize for any inconvenience you're experiencing.

  To facilitate this process, we have generated a private ticket for you. Please keep an eye on your inbox for an email from support@brizy.io. 

  Should you have any additional questions or concerns, please don't hesitate to let us know.

  Best regards,
  Ariel H.

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