Saved page is not coming through

Yonik Wouters

• January 15, 2023 21:23

Hi,

In preview mode the images did change but not live.

 

I cleared the cache but that didn't help unfortunately.

 

I made a video to demonstrate the issue: 

https://app.usebubbles.com/a21wkqRP7aEyRmmThRPPCE/brizy-save-not-working 

 

Please assist me with this, because my client is wondering why the old images are still there.

Kind regards,
Kind regards,
 
(Using BrizyWP)

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• 

  KC George

  • January 16, 2023 08:17
  • Edited

  Hi Yonik,

  Looks like your website is hosted on a Litespeed Webserver with https://www.hetzner.com/. Litespeed servers use server level caching and the Litespeed Cache plugin can work with the server to purge cache at all levels. WP Rocket may not be able to purge Litespeed server cache. Please check with https://www.hetzner.com/ how you can purge all server level cache.

  If nothing works, please try this as your last option. Install Litespeed Cache plugin and purge all server level cache by clicking on Purge All. You can deactivate the plugin after purging all server cache.

   

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• 

  Yonik Wouters

  • January 16, 2023 18:07

  Hi,

  I had to install the plugin you suggested and that did solve the issue. You're right, WP rocket cache didn't do much.

  The website was broken afterwards but when I deactivated the plugin, everything was fine again.

  Hopefully I can make changes in the future without the need to reinstall the Litespeech cache plugin.

   

  Thank you for your help!

  Kind regards,
  Yonik

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