fatal error when accessing brizy builder

Ryan Janse Van Rensburg

• January 13, 2023 08:11

when having my brizy pro license active all my websites get the fatal error 

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  Permanently deleted user

  • January 13, 2023 08:35

  Hello Ryan,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Regards, 

  Nelea.

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  Ryan Janse Van Rensburg

  • January 13, 2023 09:18

  (Deleted by Brizy team)

  I did have a problem with my cpanel about connecting to the local host but that was sorted out. I tried updating it when it couldn't connect to the local host  then this problem happened. I then sent a screenshot of the error to them and they said it was not a problem on their side and said to contact you.

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  Permanently deleted user

  • January 13, 2023 09:24

  Hi,

  Thank you for the credentials,  I have forwarded them to my colleague, who will respond to you shortly.  Please check your email.

  Bets regards, Nelea.

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