Contact Form

Forgacs Albert

• January 11, 2023 12:45

Hello, i have a problem with forms from brizy. 

I want to create a contact form with multiple selections: www.magicinfoserver.eu/content-add but from some reason at choice Crangasi i recive emai with this choice selected even i didn't select it as below:

 

Email*: office.evy@gmail.com
Nume*: Silviu
:
:
Crangasi: Intrare SaaS (1920 x 1080px) -(this choise was not selected when i fill out the form.)
Data de publicare*: 2023-01-11
Data expirare*: 2023-01-19
Adauga Fisier*: https://magicinfoserver.eu/wp-content/uploads/2023/01/landscape-1920X1080-2.jpg
Adauga fisier 2:
Adauga Fisier 3:
Adauga Fisier 4:
Adauga Fisier 5 :
Adauga Fisier 6:
Observatii: 

0

• 

  KC George

  • January 12, 2023 05:46
  • Edited

  Hi Forgacs,

  We are sorry for the inconvenience. This looks like a bug with Brizy forms. When a checkbox field has a single option, Brizy form seems to consider it as selected even though it is not. We will need to look into this and fix issue at our end. However, if you add a second option to the Crangasi, the Brizy form will work well. 

  Until we are able to release a fix, please consider installing a form builder plugin like WP Forms to setup your form. Once you create the form, use the Brizy Shortcode element to place the form on a Brizy page. Please copy paste the shortcode from the plugin.

  

  You could also checkout other for builder plugins from this list https://wordpress.com/go/website-building/the-12-best-wordpress-form-plugins-reviewed/

  0
• 

  Forgacs Albert

  • January 13, 2023 08:29

  Thank you for your reply!
  Can you send me. a notification when you will make the changes? and i believe that will come with next update, right?

  Best regards,
  Forgacs Albert

  0
• 

  Forgacs Albert

  • January 13, 2023 08:29

  Hello again, i have one more question:

  it is an option to send a confirmation email to the user that fill out the form?

  Best regards,
  Burcin Silviu

  0
• 

  KC George

  • January 13, 2023 12:16

  Hi Forgacs,

  We can't predict when a fix for this issue would be available. We will attempt to notify you when the fix is ready. 

  To send a confirmation to users who fill up a form, you may need to setup an auto responder. If you are receiving the form to a Gmail address, you could setup an autoresponder with Gmail. If you are adding users to a your contact database with SendInBlue, GetResponse, Mailchimp or another email marketing provider, you could setup auto responder with them.

  

   

  

  0

Please sign in to leave a comment.