Custom domain not working

Jairo Sandoval Solano

• January 05, 2023 18:22

Custom domain not working is showing this error, Project is not configured, any suggestion to fix it? 

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  Permanently deleted user

  • January 05, 2023 20:26

  Hello,

  Thank you for contacting us.

  Please send us the URL link of the project where you receive this inconvenience and we will fix this issue.

  Best regards, Nelea.

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  Jairo Sandoval Solano

  • January 06, 2023 01:06

  www.oficialvirtual.com 

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  Permanently deleted user

  • January 06, 2023 10:53

  Hello,

  We have checked your project and this issue is not from our part. You did not set up correctly the CNAME from the DNS settings, please see this screenshot.

  Could you please, check this article and follow all these steps to set up the CNAME ? After this, you should have the records in the project settings green. This is an indicator that the configuration was done correctly. 

  Best regards, Nelea.

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