Brizy Cloud - Hetzner DNS
Hello,
I'm using Hetzner DNS and brizy cloud.
I connected my custom domain to my brizy project and followed the instructions.
However, cname does not apply. I copied and pasted cname required data as instructed but here is the thing.
The required data is example.brizy.site but my record shows example.brizy.site.customdomain.com
How can I solve this problem?
Cheers.
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Hello,
Thank you for contacting us.
I just checked the website: example.brizy.site and the SSL it is propagated, please see this screenshot: https://jumpshare.com/v/XFL8oquTOJJalnVKCcwp . Where do you have this record : example.brizy.site.customdomain.com ? in Brizy DNS settings ? please send a screenshot.
Best regards, Nelea.
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Hello,
example is a placeholder I put for my website name since I do not want to share my website details in public.
My dns records appear to work correctly right now. It was a problem from my end apparently.
However, right now there's another problem, which is I can't connect to the website.
Secure Connection Failed
An error occurred during a connection to example.com. Peer reports it experienced an internal error.
Error code: SSL_ERROR_INTERNAL_ERROR_ALERT
This is the error I receive from the browser.
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Hi,
We cannot help you if you don't send us the URL of your website. Please send here the URL of the website and a page screen from the DNS settings. I will not publish your reply and no one will see your website
Best regards, Nelea
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Hello,
url is (deleted by Brizy team )
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Hello,
Thank you for the screenshot. Please delete your Custom Domain and add it again and wait for half an hour for your SSL to be restored. See here: https://jumpshare.com/v/87WUJxMdoCYym84YU7bP
Best regards, Nelea
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Okay, thank you. It appears to be working now.
Cheers.
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