Payment

Ryan Halls

• January 02, 2023 19:49

I had a payment declined, there is now money in the account! Will Brizy try to take again? I wouldn’t want to lose my websites, thanks.

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  Permanently deleted user

  • January 03, 2023 16:03
  • Edited

  Hello,

  Thank you for contacting us.

  Please update the credit card information in Brizy  account, see please this article : https://support.brizy.io/hc/en-us/articles/4420273613457-How-to-update-credit-card-information-

  If the payment will not be processed again, please write  to our payment processor Paddle at  help@paddle.com 

  Also, if you have some problems with the payment, you won't lose your projects.

   

  Best regards, Nelea.

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