Issue underline not turning off

David Patterson

• January 02, 2023 15:40

We are having an issue with all of the text on our website being underlined black without the underline text button being turned on. When the underline text is turned on the underline matches the color of the text but when turned back off the underline becomes black again. It also is not a issue with the shadow feature of the page as the underline persisted with the shadow turned off. What might be the issue? Here is a video showing the issue that we are having. https://video.thedigitalheadhunter.com/v/1ACdKt

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  KC George

  • January 03, 2023 05:38

  Hi David,

  Can you please try these? 

  1. I wonder if the underline issue has its root in a setting in the Vandana Lite theme you are using. In your WordPress Dashboard under Appearance - Themes, please install Blocksy theme and activate it and check if the underline issue gets resolved.
  2. Please also check if you have a custom CSS code under Appearance - Customize. Try removing the code and see if that helps. 

  If these do not help, I would like to take a look at your WordPress Dashboard to troubleshoot this issue for you. Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

  Please let me know here when you send me an invitation.

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  David Patterson

  • January 03, 2023 13:59

  Thank you, changing the theme fixed the issue.

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