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2.4.14 wp plugin don't support chinese

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7 comments

  • Permanently deleted user

    Hello,

    Thank you for contacting us.

    We would like to check this problem from your dashboard.  I have created a private ticket for this request. You had to receive a notification regarding this by email. 

    Best regards, Nelea.

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  • SU PENG

    I have not received, which email you sent to ? plz send to stanleyyylau@gmail.com

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  • Permanently deleted user

    Hi,

    Thank you for contacting us.

    We have sent a reply to the email with which you are registered in the Brizy account, to this email : tommyso@mmldigi.com

    The email you wrote above  stanleyyylau@gmail.com it is a personal email, we don't have this email in Brizy Account. Please check the email with which you registered in Brizy account, because my colleague is waiting for your answer.

    Best regards, Nelea.

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  • SU PENG

    1, I don't have access to tommyso@mmldigi.com, but I have received email to stanleyyylau@gmail.com and already replied.

    2, Not sure what answers you're waiting for, I already stated the issue clearly, my site is set to chinese, but brizy editor shows English. you can login and verify with the credentials I provided

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  • Permanently deleted user

    Hi,

    Yes, my colleague already sent you a replay to stanleyyylau@gmail.com .Please check your email.

    Best regards, Nelea.

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  • SU PENG
    hi, it's been two month, is there an update on this?
     
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  • Permanently deleted user

    Hello,

    We're extremely sorry for the issues you've been facing in the last two months. We understand how important this fix is for your business and your frustration is completely justified. But please understand us too that this is a sensitive issue and we need more time to fix this issue.

    Unfortunately, I can't say when it will be fixed by we are striving to release the fix as soon as possible.

    Best regards,

    Nelea.

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