Is it possible to refund auto-renewal fees?

Ruini Xue

• December 25, 2022 02:40

I purchased a one-year subscription last year and it was automatically renewed yesterday after it expired. Can I request a refund for this fee because I want to upgrade to a lifetime license?

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  Permanently deleted user

  • December 26, 2022 10:20

  Hello,

  Thank you for contacting us.

  The refund has been already processed. I can, therefore, confirm that you will receive the refund within 3-5 working days (depending on your bank). 

  Best regards, Nelea.

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