Layout backup

Gerald O

• December 20, 2022 12:33

Hi,
I have an issue to find my latest backups

Any suggestions

Regards,

Gerald

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  Permanently deleted user

  • December 20, 2022 14:06

  Hello,

  Thank you for contacting us.

  Can you please confirm you have this issue with the latest Brizy versions - Free 2.4.13 and PRO 2.4.12? Also, do you have the same problem if you disable all your external plugins?  Try to fully reinstall plugins (deactivate, remove, install again) Clear the website cache and check the issue again. Let me know the results.

  Best regards, Nelea.

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  Gerald O

  • January 04, 2023 23:10

  Hi,
  1st, Happy new year
  
  I still have this Pb with brizy cloud (no pluggin)
  
  Regards,
  
  Gérald
  

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  Permanently deleted user

  • January 06, 2023 11:07

  Hello,

  Thank you for contacting us.

  This issue appears because something went wrong and the browser didn't manage to take a screenshot after the save block action. In this case, you need to save the block again, please see here: https://jmp.sh/VMrB3vz8

  Please let me know if you have any other questions.

  Best regards, Nelea.

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