Brizy editor won't load: Failed to get Global Blocks

Damian Van Es

• December 17, 2022 22:55

When I try to edit my pages on Wordpress, the Brizy editor won't load and gives the following error message: "Failed to get Global Blocks". I already tried to disable all other plugins and I'm running the latest version of Wordpress, Brizy and Brizy Pro plugins.

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  Permanently deleted user

  • December 19, 2022 09:11

  Hello Damian,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Best regards, Nelea.

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  Sandra Naumann

  • September 15, 2023 09:55

  I am running into the same issue.

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  Ariel H.

  • September 15, 2023 10:15

  Hi Sandra,

  Thank you for reaching out to us.

  Please try the following steps and see if this will help:

  1. Please ensure that you are already using the latest versions of Brizy and Brizy Pro - https://i.imgur.com/RSBqVUq.png
  2. Deactivating one plugin at a time and checking if the problem resolves.
  3. Temporarily switch to another theme and check if the issue goes away.
  4. Also, try raising the PHP memory limit to at least 256MB or higher.
  https://www.wpbeginner.com/wp-tutorials/fix-wordpress-memory-exhausted-error-increase-php-memory/

  If all the above didn't help, please provide us temporary access to your WP Admin credentials, so we can further check the issue. Add us as a user to your WordPress Dashboard and send the following details to: communitysupport@brizy.io

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/11499291839249
  WordPress Admin URL:
  Username:
  Password:

  Please make a full backup of your website as a precaution.

  I am looking forward to your response.

  Best regards,
  Ariel H.

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