Double charge this month - refund

Kai Mcinnes

• December 15, 2022 19:16

Hello, i have been charged twice this month for my subscription, please can one charge be refunded ASAP.

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  Permanently deleted user

  • December 16, 2022 08:30

  Hello,

  Thank you for contacting us.

  We have checked the account with this email  kai....@the...ard.com and only one payment was preceded. Please see here.  Perhaps you have another account with another login email. Can you please send us the order ID that you received from the paddled when the payment was done? So, we can check the payment too.

  Best regards, Nelea.

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