Cant upload pictures anymore

Lindita Murseli

• December 04, 2022 19:54

I tried deaktivating plugins and chaning the theme.

I also deleted unused pictures

 

Can you check please

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  Permanently deleted user

  • December 04, 2022 21:17

  Hello,

  Thank you for contacting us.

  Could you, please, check if you are using the latest versions of Brizy Free 2.4.13 and Brizy Pro 2.4.12?

  Best regards, Nele.

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  Lindita Murseli

  • December 05, 2022 08:08
  • Edited

  Yes, both versions are korrekt

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  KC George

  • December 05, 2022 08:19

  Hi Lindita,

  Can you do a few compatibility checks?  

  1. Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
  2. Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
  3. Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners Please try changing to one of these themes are see if you are able to upload images.
  4. Do you have a plugin which is incompatible with Brizy? If none of the above helps, please deactivate one plugin at a time and check if the problem persists.

  If you are not able to find a solution, please get back to us; we will need access to your WordPress Dashboard to help you fix this issue.

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  Lindita Murseli

  • December 05, 2022 08:46

  hey I already checked everything. The upload was working fine und suddenly I couldnt use it anymore. Would you mind checking it out when I give you the login?

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  Lindita Murseli

  • December 05, 2022 09:15

  hey its working again.. seems like it is not compatible with timify...

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