I can't see the preview of my page

Veronica Trabacchin

• November 28, 2022 17:58

Hi, I can't see the preview of my landing page, when i click on "preview" i get a blank page. Can anyone help me with it, please? It's urgent.

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  Permanently deleted user

  • November 28, 2022 19:02

  Hi Veronica,

  Thank you for contacting us.

  Thank you for contacting us.

  Could you please, check if the homepage of this project isn't saved in the Draft. If you have seen this, please Publish the page, click on the Update, and after this on the Preview. Let me know if I can help you with something else.

  Best regards, Nelea.

   

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  Veronica Trabacchin

  • November 28, 2022 21:35

  i did what what you suggested me to do (publish --> update --> preview) but now i get this message when i preview my page:

  

  do you know why?

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  KC George

  • November 29, 2022 09:07

  Hi Veronica,

  Is this the preview URL of your website? https://fig14532218.brizy.site/

  I do not see the page under construction message when visiting this page. Can you please share the correct preview URL?

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  Veronica Trabacchin

  • November 29, 2022 20:23
  • Edited

  This is the url that comes out: https://www.getdollar.it/?system_page_access_token=$2y$10$WrYhqRtwOzDblPGjQxQsg.thhHf7QaD2Do/wE8e/G/aM3l3Li3Z9C

   

  

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  KC George

  • November 30, 2022 04:52
  • Edited

  Hi Veronica,

  The 'Under Construction' page you are seeing above comes from your domain registrar Aruba S.p.A. The domain https://getdollar.it/ is not currently pointing to your Brizy Cloud website.

  Please check if the Required Data and Current Data match in your Publish On Your Domain screen

  

      

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  Veronica Trabacchin

  • November 30, 2022 07:26

  Hi George, thank you very much for you help. Il I check the "publish on your page" section i see the image below. One note: the url should be "getdollar.it" but the required data field has only "dollar.brizy.site", without "get". How can i fix this? 

  

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  KC George

  • November 30, 2022 10:48

  Hi Veronica,

  You have published your website under the subdomain https://dollar.brizy.site/. To point your domain name https://www.getdollar.it/ to this website you need to add two records to your domain.

  1. A Record: 34.237.47.210
  2. CNAME Record: dollar.brizy.site

  Please follow instructions in this article to add the above records to your domain. https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  For the procedure to add DNS Record with aruba.it, please follow this article. https://guide.hosting.aruba.it/servizi-dominio/gestione-dns/gestione-record/aggiungere-record-dns.aspx

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