Issue with site on iPad Mini

Ray H

• November 29, 2022 16:15
• Edited

My dev site seems to have a display issue on iPad mini. Is it the site or an error? It's not on all pages. It is displaying text and no images or menu.

I do not wish to share link so I'll need a private support ticket.

 

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  KC George

  • November 28, 2022 10:11

  Hi Ray,

  You could share the URL here. Please mention that the URL should not be made public. On this forum, we publish every comment only after reviewing it. Alternatively you can send the URL to kc.george@brizy.io and let me know here.

  How does the page load on iPhones, Mac laptops and other devices? Is this issue specific to iPad Mini? On iPad, if you use Google Chrome, do you see the same issue?

  Please checkout these articles

  • https://help.astropad.com/article/155-mac-top-bar
  • https://smallbusiness.chron.com/fix-backlight-droid-screen-70966.html

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  Ray H

  • November 28, 2022 15:35

  Thank you I have sent you an email.

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  KC George

  • November 28, 2022 15:41

  Hi Ray,

  Since the website is loading well on iPhone, Huawei, and iPad Air 2, the issue could be with the settings in the iPad Mini. Have you checked the settings in these articles?

  • https://help.astropad.com/article/155-mac-top-bar
  • https://smallbusiness.chron.com/fix-backlight-droid-screen-70966.html

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  Ray H

  • November 28, 2022 19:39

  I'm not sure what "Fix Backlight on a Droid Screen" will do for apple ipad mini?

  Also I'm referring to the website menu not a mac menu bar.

  So I'm having difficulty understanding how these links help me or relate to my issue.

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  KC George

  • November 29, 2022 05:43

  Hi Ray,

  I am sorry; I sent the wrong links. Please check if the Reader View is enabled in Safari on the iPad mini. https://www.makeuseof.com/how-to-use-reader-view-in-safari/

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  Ray H

  • November 29, 2022 16:15

  Yes it was iPad settings, great!

  Thank you.

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