Lifetime account upgrade

OH SUCCESS DAY

• November 20, 2022 15:26

Hello,

Currently I have a Personal cloud Lifetime account.

Can I upgrade to an Agency cloud Lifetime account?

 

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  OH SUCCESS DAY

  • November 21, 2022 09:06

  The picture you sent is different from the actual one.

  as picture attached below

  There is no "Upgrade Subscription" button, only a cancel button.

  Please check again.

  

   

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  Permanently deleted user

  • November 21, 2022 09:22

  Hello,

  Did you click on Account and then on Payment?  please see this video https://jumpshare.com/v/wGG9qE2PiabQyO4832Oz

  Best regards, Nelea.

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  OH SUCCESS DAY

  • November 21, 2022 11:56

  Hello,

  I've already shown it in the picture, and again, there is no upgrade button.

  Please see the recorded video below.

  
  
  

  https://video.ohsuccessday.com/XBAlZRgQ

   

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  Permanently deleted user

  • November 21, 2022 12:17
  • Edited

  Hello,

  Sorry for the misunderstanding.

  You cannot upgrade from the Personal Cloud Lifetime Plan to the Agency Plan. The upgrade is available only for recurring plans.
  
  Brizy Agency Plan needs to be on a separate account. So, you need to buy the Agency plan from another account.  Brizy  Cloud Agency plan can't stack up on any other plans. There are technical considerations for the white-label options that need to be applied on the Agency account only.

  For more information about the Agency Brizy Cloud Plan please see this article: https://support.brizy.io/hc/en-us/articles/4408314180753-What-is-the-process-of-setting-up-my-white-label-options-included-the-Brizy-Cloud-Agency-plan

  Best regards, Nelea.

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