New template page isnt aligned

Jordan Pomerance

• November 19, 2022 17:12

 

how would i solve this?

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  KC George

  • November 21, 2022 06:24

  Hi Jordan,

  Looks like you are using the Astra theme and have selected Default Page Template for your Single Product Brizy Template. 

  

  In your WordPress Dashboard under Appearance - Customize- Woocommerce - Single Product, please try different Container options and Sidebar Layout options and check if the issue gets resolved.  

   

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  Jordan Pomerance

  • November 21, 2022 08:40

  I tried changing it but it still isnt working

  

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  KC George

  • November 21, 2022 09:48

  Hi Jordan,

  Please also check the settings under Appearance - Customize- Woocommerce - General.

  If you would like a full width product catalog and single product pages, please try the Full Width Stretched option here. 

  

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  Jordan Pomerance

  • November 22, 2022 11:58

  I Have tried this and still not working unfortunatley

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  KC George

  • November 22, 2022 13:45

  Hi Jordan,

  Perhaps you should inquire about how to make the single product page full width with the Astra Facebook Community?

  Alternatively, if you grant me access to your project, I'll try to solve the problem.

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  Jordan Pomerance

  • November 22, 2022 13:46

  ill happily grant you access, what do i need to do?

   

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  KC George

  • November 22, 2022 13:50

  Hi Jordan,

  Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

  Please let me know here when you send me an invitation.

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  Jordan Pomerance

  • November 22, 2022 13:55

  i have sent it

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  KC George

  • November 22, 2022 14:16

  Hi Jordan,

  Your Single Product Brizy Template had a boxed design. I have made it full width. Please check. 

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  Jordan Pomerance

  • November 22, 2022 14:22

  it looks good but my header isnt on the page. i appereciate your help

   

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  KC George

  • November 22, 2022 14:37

  Hi Jordan,

  When I applied the full width, the header automatically disappeared. There could be some incompatibility issue between Astra and Brizy. I have added some margins on top of the hero block to force the page to show the header.  Please have a look

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  Jordan Pomerance

  • November 22, 2022 14:40

  thankyou

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