My site doesnt allow me to edit the page, it just says 'Something went wrong'

Aimee L Bish

• November 19, 2022 14:39

I have the latest version of Brizy & Wordpress, but it will not allow me to edit the page, its just says something went wrong... Please help.

https://www.mylittleflowerboutique.co.uk/

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  KC George

  • November 20, 2022 04:39
  • Edited

  Hi Aimee,

  This error typically occurs when Brizy is interfered with by a security, firewall, malware protection, or DDOS system. These systems have a history of mistaking legitimate requests from Brizy for threats and blocking them. To identify the interfering software

  1. Please disable any security plugin in your WordPress Dashboard and check if the problem persists
  2. Please sign into your hosting account to see if your account has security, malware protection, firewall, DDOS, or other similar systems enabled (in the Server management software like cPanel). Please try disabling one system at a time and see if the issue still exists in order to find the system that is interfering with Brizy.

  Once you've located the interfering system, kindly verify with the web host and request that the rules be relaxed so that Brizy Editor can operate.

  Please get in touch with us if you require more assistance in determining the interfering system; in order to do so, we will need access to your WordPress Dashboard.

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