Cron error?

Fuad Fauzi

• November 12, 2022 05:42

I found this error message that raised a "Something went wrong" when editing a page with Brizy as seen at the this pictures.

This is the error message generated by my CPanel server:

[12-Nov-2022 05:36:27 UTC] Cron rescheduling activity error for hook: brizy-cloud-synchronize, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {"schedule":"5minute ","args":[],"interval":300}

The original msg :

[12-Nov-2022 05:36:27 UTC] Eror kegiatan penjadwalan ulang Cron untuk hook: brizy-cloud-synchronize, Kode eror: invalid_schedule, Pesan eror: Jadwal event tidak ada., Data: {"schedule":"5minute","args":[],"interval":300}

We do need your favor because I have urgent site update from my client, meanwhile the Brizy is error.

1

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  Permanently deleted user

  • November 12, 2022 08:22

  Hello,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Best regards, Nelea.

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  Fuad Fauzi

  • November 12, 2022 10:44

  I will send you the WP credentials as requested.

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  Jose Luquin

  • November 18, 2022 21:00

  Hi,

  I have the same issue. can you help me to solved it please?

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  KC George

  • November 19, 2022 09:58

  Hi Jose,

  This error normally happens when a security, firewall, malware protection or DDOS system interferes with the functioning of Brizy. These systems are known to suspect genuine requests from Brizy as a threat and block it. To identify the interfering software

  1. Please disable any security plugin in your WordPress Dashboard and check if the problem persists
  2. Please login to your hosting account and check if any security, malware protection, firewall, DDOS or similar systems are enabled on your account (in the Server management software like cPanel). To identify the system which is interfering with Brizy, please try disabling one system at a time and check if the problem persists.

  Once you identify the interfering system, please check with the hosting company and relax the rules to allow Brizy editor to work.

  If you need help with identifying the interfering system, please get back to us; we will need access to your WordPress Dashboard to offer further assistance.

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  Eric Tarasewicz

  • January 28, 2023 19:49

  Checking my error logs, I've also come across this issue with one of my sites. I also increased the php memory (other errors in the logs), but the errors have continued.
  
  Is there a list of plugins that have been known to cause these errors?

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  Permanently deleted user

  • January 30, 2023 10:58

  Hi,

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the wp credentials to them? 

  Regards,

  Nelea

  0
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  Fuad Fauzi

  • January 30, 2023 12:06

  Hello, Pals.

  I found that the website has Wordfence activated. Then I tried to disable the plugin and everyhing was fine.

  I hope this info can solve your problem.

  Thank you.

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