carousel Popup won't display on website
Hi,
I am experiencing an issue with the Carousel element, It won't display. It only shows the exit button. (See screenshot below)
Display Issue
This is how it should appear.
The Carousel Popup is failing to display. It only seems to show the exit button on the site we need it placed on.
Is there a CSS fix for this that I could add to make it work?
This popup is set to (on page load after 1 second), with the carousel set to rotate between 2 slides with (auto play speed 12 seconds).
Any assistance is greatly appreciated.
Thank you.
Popup 1 Details:
-Name: Bzy-HarrisburgSD-Dual
-URL: https://pomegranate13149235.brizy.site/
-Embedded page location: View Page
-Code:
<script>!function(p,n,o){if(!(o=n.getElementById("brz-external-popup")))return(o=n.createElement("script")).async=1,o.id="brz-external-popup",o.src="https://2d4bd1e243f43c90c8d937fcda13dbcf.s3.amazonaws.com/assets/popup/v2/popup.js",o.onload=e,void n.body.appendChild(o);function e(n,e){e="https://pomegranate13149235.brizy.site",p.brzExternalPopup?p.brzExternalPopup(e):(n=o.onload,o.onload=function(){n(),p.brzExternalPopup(e)})}e()}(window,document);</script>-
Hello,
Thank you for contacting us.
I have created an internal issue and one of the developers is already looking at your project. I will come back with a message when I have news about it.
Best regards, Nelea.
0 -
Nelea, sounds great. I look forward to the update.
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Hey Nelea, I just wanted to check in and make sure you haven't forgotten about me. Has there been any updates with the issue on your end?
0 -
Hi,
We are very sorry for such a delay. For some reason your ticket was received in spam, that's why we didn't reply. Just now I have checked this issue and our team is still working on it. When we will receive some notifications from our team regarding this problem, we will inform you too. Thank you!
Best regards, Nelea.
0 -
Nelea, sounds good. I look forward to your update.
0
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