Brizy Pro WP won't retain license key

Dianne Vita

• November 10, 2022 17:46
• Edited

I have a lifetime license for Brizy Pro. In the site https://stogiepress.com , every time I enter the license key I generated for the site, it loses the key as soon as I navigate to another tab or page, then asks me to activate Brizy Pro. In addition, I cannot get to the back end. When I click on "Edit with Brizy" I get a message that says "failed to load project". I have done the following - deactivated & deleted both Brizy & Brizy Pro & reinstalled fresh copies; deactivated all other plugins (problem still existed); Changed to Twenty Twenty & Twenty Seventeen themes (problem still existed); check htaccess file - rewrote to Wordpress basic htaccess (problem still exists),

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  Permanently deleted user

  • November 11, 2022 08:06

  Hello Dianne,

  Thank you for contacting us.

  We would like to check this problem from your dashboard. Could you please send us the wp credentials for these sites? I have created a private ticket for this request. You had to receive a notification regarding this by email. 

  Best regards, Nelea.

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