Cancel and refund

Reinhardt Gallowitz

• November 09, 2022 09:10

Hi

I was automatically billed a few days ago for the annual license. I can't remember selecting that I was to be auto billed. I never do that. The project I was apart was only a 1 year project and not renewing. 

Please can you cancel my current subscription and refund the payment that was taken. 

 

Thank you and apologies for the inconvenience.

 

 

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  Permanently deleted user

  • November 10, 2022 07:46

  Hello,

  Thank you for contacting us.

  I can confirm that your subscription was canceled and  the refund has been already processed.  Your money should return to your account in 1- 3 days(depending on your bank). If you have any further questions, please let me know, we're here to help.

  Best regards, Nelea.

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