Brizy Pro licenses have not updated after subscription renewal

Gary Blakely

• November 08, 2022 00:19

The Brizy Pro licenses on all 25 sites are deactivated after subscription renewal.

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  Permanently deleted user

  • November 08, 2022 07:53

  Hello Gary,

  Thank you for contacting us.

  We already fixed this issue in your account. Now everything should work fine. I'm sorry for the created inconvenience and thank you for your understanding!

  Best regards, Nelea.

   

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  Romel Janeski

  • April 26, 2024 10:35

  Hi
  The Brizy Pro licenses on all my sites are deactivated after subscription renewal.

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  KC George

  • April 26, 2024 11:12
  • Edited

  Hi Romel,

  We apologize for the inconvenience. Your license validities could not be automatically extended for an additional year when you renewed your subscription; we have done it manually. Please check.

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