Comment Section Broke

Vishvendra Nathawat

• November 06, 2022 13:47
• Edited

My comment section on posts is broken, Idk how, but it seems like it's after the previous update from the current. 

I am using the latest version of Brizy WP and Brizy WP Pro. 

Here's the link: https://blog.stanzago.com/come-together-for-life-wonder/

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  KC George

  • November 07, 2022 08:31

  Hi Vishvendra,

  The comment element works fine with the latest Brizy releases at my end. Please have a look at this blog post. https://brizytest.online/how-to-style-a-console-table 

  Can you do few compatibility checks? 

  1. Are you using WordPress 5.9 or above? https://jmp.sh/iqlQrFw
  2. Are you using PHP 7.4 or above https://jmp.sh/XrkFgLV
  3. Are you using a theme compatible with Brizy? Twenty Twenty One and these themes work well with Brizy https://www.brizy.io/theme-partners. Can you try changing your theme to one of these and check if that makes a difference?
  4. Do you have a plugin which is incompatible with Brizy? If none of the above helps, please deactivate one plugin at a time and check if the problem persists.

  If you are not able to identify the cause, we will need access to your project to offer further assistance. 

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  Vishvendra Nathawat

  • November 12, 2022 16:11

  My website meets the 1st and 2nd checks, and I already did the 3rd and 4th. But the comment section is still broken. 

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  KC George

  • November 14, 2022 10:34

  Hi Vishvendra,

  To offer further help, we will need access to your project. Please add me as a user to your WordPress Dashboard if you need assistance with this. My email: kc.george@brizy.io. As shown in this screenshot: https://jmp.sh/sOSGGR3, please turn on the option "Send the new user an email about their account"

  Please let me know here when you send me an invitation.

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  Vishvendra Nathawat

  • November 14, 2022 11:30

  Done

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  KC George

  • November 15, 2022 06:03
  • Edited

  Hi Vishvendra,

  I deleted the comment element and added it again and the comment element started working fine. Please check your blog posts. I could not find out why it was not working earlier.

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